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Frequently Asked Questions


Admission is open to any person who is aged or has some stage of dementia. These residents may require assistance with the activities of daily life or may require prompting to care for oneself as long as their needs and conditions meet with the parameters of our program statement. GSL offers a designed program which begins with comprehensive assessment by our Nurse on staff prior to moving in, then based on assessment, a care plan is developed in order to meet each individual's specific care needs.

Visiting hours are from 10am - 7pm. Staff must ensure that these are adhered to except under special circumstances where family/visitor notified the home.

We encourage frequent visitation. Residents must notify the staff when leaving the house for a home visit with family or outside activities.

GSL receives resident medications from Venoy Pharmacy. You may choose to use your own pharmacy if you prefer. If you use our designated pharmacy the medications will be delivered to us directly free of charge. Our staffs are trained to dispense the medications as ordered by the doctors.

Yes, especially photos and other important items to help residents feel at home. We will personalize the room your loved ones will occupy.

We have 2 scheduled shower per week and as needed OR as indicated in the resident care plan.

Each resident will have a party with a cake and balloons. Family is encouraged to attend.

We celebrate Christmas, New Year 's Day, Easter, Valentine's, and Thanksgiving. Family members are welcome at any time to participate and be part of our activities.

Residents can utilize the house phone but should consider other residents need also. If you wish to have a phone inside the room you may do so through the company of your choice. House phone is exclusively for the residents, family/friends and Healthcare providers.

Fees are based on private or shared rooms and individual needs. No Extra or Move-In Fee, No Long Term Contract and No Hidden Charges. Feel free to contact us for your other questions or to schedule a Tour to our Homes.

Have a question?

For more information or inquiry about our services please call +1 248.266.1944 or send an email to info@serenityelderlycarealf.com.